Christina Hope
Professional Experience
Email Analyst, United
States Tennis Association, 2009 to Present
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Responsible for implementing high-quality HTML email
production for the USTA and its individual sections.
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Analyze and pull data for both direct mail and
email campaigns.
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Manage the testing and launch process of email
projects.
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Coordinate all changes to email content including
images, content and templates.
Content Specialist, Acxiom,
Inc., 2008 to 2009
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Responsible for implementing high-quality text and
HTML email production for Fortune 500 companies in a team-oriented environment.
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Manage the testing process of email projects.
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Assess content to meet the requirements of the
client.
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Coordinate all changes to email content including
images, tracking tags and any other additional requests.
Website Coordinator, ENAP, Inc., 2004
to 2008
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Merge excellent organizational and planning skills
to maintain and update content for corporate website and intranet.
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Proficiently construct pages in XHTML and CSS and
serve as technical support liaison via WebEx.
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Proactively explore and analyze industry trends and
standards to maintain and optimize competitive edge.
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Tasked with overseeing content and design for
virtual trade show
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Trained and instructed employees in use of new
applications launched by IT department.
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Apply an outstanding team player work ethic to
collaboratively maintain companyÕs IT infrastructure.
Graphics
Illustrator, Spherion
/ IBM, 2003 to 2004
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Ensured high levels of
customer satisfaction by providing in-house clients with quality graphics
support.
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Resourcefully used
PowerPoint and Photoshop to create and edit presentations, charts and other graphics projects such
as banners and brochures.
Administrative Assistant, Manpower Inc. / IBM, 2001 to
2003 (seasonal)
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Supported executive team members by scheduling
daily meetings and maintaining calendars.
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Leveraged sharp attention to detail and accuracy in
producing various charts for Human Resources Manager and Vice President of
Global Customer Solutions in the Global Procurement Department.
Intern, MTV Networks, 2002 to
2003
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Participated in projects such as Real World: Las
Vegas, Road Rules: Campus Crawl, The Osbournes,
Fraternity Life and Sorority Life.
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Exercised polished
technical capabilities to capture still pictures from video, prepare
media for posting on MTV.com, and assist in creating and launching online
contests.
Technical Expertise
Applications:
Microsoft Office Suite, Microsoft InfoPath, Microsoft
FrontPage, Adobe Acrobat, Adobe CS4 (Dreamweaver, Photoshop, Illustrator &
Flash), Impact Digital Marketing Platform, CheetahMail
Digital Marketing Platform, Unica Affinium
Languages: XHTML
(including CSS), SQL (Query Analyzer)
Networking: Active
Directory, Veritas, Cisco Call Manager and Cisco
Unity
Education
Mercy
College, Dobbs Ferry, NY, anticipated graduation date, July 2010
MS in
Internet Business Systems
Marist
College, Poughkeepsie, NY, graduated Magna Cum Laude 2003
BA in
Communications ~ Concentration in Multimedia; Minor in Studio Art