Christina Hope

 

 

Professional Experience              

 

Email Analyst, United States Tennis Association, 2009 to Present

á       Responsible for implementing high-quality HTML email production for the USTA and its individual sections.

á       Analyze and pull data for both direct mail and email campaigns.

á       Manage the testing and launch process of email projects.

á       Coordinate all changes to email content including images, content and templates.

 

Content Specialist, Acxiom, Inc., 2008 to 2009

á       Responsible for implementing high-quality text and HTML email production for Fortune 500 companies in a team-oriented environment.

á       Manage the testing process of email projects.

á       Assess content to meet the requirements of the client.

á       Coordinate all changes to email content including images, tracking tags and any other additional requests.

 

Website Coordinator, ENAP, Inc., 2004 to 2008

á       Merge excellent organizational and planning skills to maintain and update content for corporate website and intranet.

á       Proficiently construct pages in XHTML and CSS and serve as technical support liaison via WebEx.

á       Proactively explore and analyze industry trends and standards to maintain and optimize competitive edge.

á       Tasked with overseeing content and design for virtual trade show

á       Trained and instructed employees in use of new applications launched by IT department.

á       Apply an outstanding team player work ethic to collaboratively maintain companyÕs IT infrastructure.

 

Graphics Illustrator, Spherion / IBM, 2003 to 2004

á       Ensured high levels of customer satisfaction by providing in-house clients with quality graphics support.

á       Resourcefully used PowerPoint and Photoshop to create and edit presentations, charts and other graphics projects such as banners and brochures.

 

Administrative Assistant, Manpower Inc. / IBM, 2001 to 2003 (seasonal)

á       Supported executive team members by scheduling daily meetings and maintaining calendars.

á       Leveraged sharp attention to detail and accuracy in producing various charts for Human Resources Manager and Vice President of Global Customer Solutions in the Global Procurement Department.

           

Intern, MTV Networks, 2002 to 2003

á       Participated in projects such as Real World: Las Vegas, Road Rules: Campus Crawl, The Osbournes, Fraternity Life and Sorority Life.

á       Exercised polished technical capabilities to capture still pictures from video, prepare media for posting on MTV.com, and assist in creating and launching online contests.

 

 

Technical Expertise                    

 

Applications: Microsoft Office Suite, Microsoft InfoPath, Microsoft FrontPage, Adobe Acrobat, Adobe CS4 (Dreamweaver, Photoshop, Illustrator & Flash), Impact Digital Marketing Platform, CheetahMail Digital Marketing Platform, Unica Affinium

Languages:     XHTML (including CSS), SQL (Query Analyzer)

Networking:    Active Directory, Veritas, Cisco Call Manager and Cisco Unity

 

 

Education                                  

 

Mercy College, Dobbs Ferry, NY, anticipated graduation date, July 2010

MS in Internet Business Systems

 

Marist College, Poughkeepsie, NY, graduated Magna Cum Laude 2003

BA in Communications ~ Concentration in Multimedia; Minor in Studio Art